Amazing platform to help consumers where they feel helpless being powerful companies on other side - Excellent! Ultimate service and thanks to take action in this problem. Salute sir. Greatly thankful for the quick and satisfying resolution. From start to end super follow up.
I was called personally to know whether amount received in full and asked whether i am satisfied or not. A great thanks to everyone involved. I am very much pleased. So fast and quick resolution thank u - Excellent!
Because of Consumer helpline I got my money. Thanking you! This is the first time I used this to escalate the service issue. This facility is very good and helps uphold the consumer grievances - Excellent! Immediate action taken. I got my shipment, thank you so much - Excellent! NCH has helped me in great deal in getting me refund and taking matter properly with concerned company.
Excellent Team work NCH. I have received my refund thanks NCH. They refunded the amount. Thankyou NCH - Excellent! Excellent Services - Excellent! More and more people should get aware about this website - Thank you so much for the support. After the complaint the company provided a replacement immediately.
Thanks to Government Consumer Helpline for creating such system. Because of your support, we can raise issues and fight for our rights. I am happy with the service - Excellent! Thanks a lot for your support. I got my refund!!!! Thanks to all. Thank You! It can be a little faster - xxxxx company provided a replacement. I will monitor the replacement fridge provided and incase of any issues, i will re-open the grievance raised.
Thank you - I have received the refund, Thank You for your support - My Issue resolved after grievance and 6 days taken to solve the issue and xxxxx company service is not good. My issue is resolved just because I have grievance in NCH.
However company has told me didn't come under warranty Thank you. After complaint my problem has been resolved. Excellent bridge to communicate direct Brand and getting resolved very soon. In My case after the request was raised here issue was resolved. Good Platform. Absolutely satisfied with the resolution - Excellent. Great Service. Please close the ticket.
I got my refund. Thanks a lot guys - Excellent! I am satisfied. Very good, I received my refund after Consumer helpline intervention!!! Thank you NCH - Excellent! Very useful and responsive portal of government, thank you for helping me two times.
No suggestions. Just keep up doing this type of work. Finally I got justice, if this kind of forum was not there to address poor consumer's grievance like mine, then these kind of big companies would have swallowed consumers. Awesome services by the Govt. Thank you so much for saving lots and lots of time.
Everything is smooth and taken up on priority with continuous follow-up. Thanks again. Thank you for your support. The helpline has always given resolution quickly - Excellent! Thanks a lot consumer helpline team, after two months, now I'm received my promised offer.
Thankyou very much sir. Saved me lot. I m very happy about it - Excellent!!! Thank you so much, NCH - Excellent!
I am happy for your service. Thank you - Excellent. Really Amazing Response from Team Supported. Refund of RS. From E-commerce Online Platform. Your team work is very good and persons are honest - Excellent! NCH has helped me to receive my money back - Excellent! Very very thanks. My problem is fixed. This immediate action from you makes people believe still government supports or stands with public. Thanks for your support for closing the respective issue.
All Good! I am glad I contacted NCH. Everyone here is very supportive and understanding. NCH takes laudable efforts to protect consumer rights. Suffered 4months. So happy, I will make more people aware of this. Thanks a bunch National consumer helpline. Dear Team, I am very thankful for your help. Really appreciate your efforts and the solution provided. I was struggling from last 2 months but now you resolved that.
Thanks Again!!!! Good Job! Thank you for helping me else I would have never got my money back - Excellent! Fantastic Portal for raising grievances of consumers. Thank you!! After complaining in consumer helpline my refund related problem immediately solved. Thank you very much for your intervention. He was very happy and satisfied with the resolution. Now the issue is resolved and he is satisfied with the same.
Thanks a lot guys. Your service is very good. It helps people to solve their problems. Give direction to all insurance company, not to reject claim due to useless reason in covid pandemic. It's time to test insurance company. I am very satisfied with this service! Thank you!!! I love the service. The agent persistently worked on my case. Thank you so much and God bless you for defending the rights of the victims. Thank You for support I got my refund. Refund received successfully.
Because of your effort, i got received the refunded amount in my credit card account. The response from the firm was prompt and very good when approached via this forum. Problem is solve thanks you so much - Excellent! I am pleasantly surprised by our authorities working so flawlessly. The process was very smooth and I am very happy with the service - Excellent! Thank you very much for your support and prompt service - Excellent!
Got back my Refund. Consumer Helpline services are excellent - Excellent! Really a great service. Always prompt in handling issues. Thanks for retrieving my package and the refund amount. Thanks - Excellent. All thanks to National Consumer Helpline. Please continue providing such great support. Extremely satisfied by this helpline!! Awesome response. Selling goods that are hazardous for life, safety and property. Different Consumer Forums responsible for redressal and consumer protection: When it is determined to file a case, consumer needs to estimate the monetary transaction limit.
Procedure to file a case in the consumer court: Intimation: The aggrieved party sends a notice to service provider who sold the product. This notice informs about the intention of the customer to take action for receiving substandard or defective goods.
It is an attempt for settlement between both parties without going to Forum. The customer must mention the following details: Name, address and description of both the parties.
Cause of action, approximate date, time and place. Relevant causes behind the action. The compensation or remedy claimed by the consumer. Signature of the complainant or authorized lawyer. Attach required documents: Materialistic evidence and documents are required to support your complaint to produce in the court. They include- Copy of bill, delivery receipt, packaging, record of online booking. Copy of the written complaint and notice.
Appropriate Commission: The consumer needs to choose the proper forum to file the complaint according to pecuniary jurisdiction i. Mention the compensation amount that is fixed. Pay court fee: A certain amount of money is needed to be paid along with the complaint. The amount depends on the type of the forum, the value of the product bought and the compensation sought. Submit Affidavit: While filing the case it is necessary to submit an affidavit in the court.
It is the proof that the facts described by the complainant are true to their knowledge. Procedure to approach the District Forum: The complaint can be written on a plain paper and can be filed by the complainant himself or his authorized agent. Four copies and additional ones for each party need to be filed by the complainant.
The Court Fee for suits valued up to 1 lakh is zero for them who have Antyodaya and Anna Yojanacards, while in other cases the amount is Rs. When the suits are valued up to 5 lakhs, the court fee is Rs.
For those up to 20 lakhs, the court fee is Rs. The court fee must be paid by demand draft made out the President of Consumer Disputes Redressal Forum along with the district name. Procedure to approach State Consumer Forum: The consumer can file a case according to pecuniary jurisdiction or file an appeal from order of DCDRC within 30 days from the passing of the order.
The court fee for the value between 20 to 50 lakhs is Rs. Court fees needs to be deposited via demand draft in favor of Registrar, name of State Commission. Documents required filing a case in SCDRC: Copy of complaint which is filed, the proofs, evidence, the material and other documents consisted of correct name and address of both parties.
A certified copy of the order passed by District Forum. Four copies are needed to be filed in the court and copies to be served on each Respondent. Application for Condonation of Delay if any along with reasons has to be submitted. A deposit of Rs. The court fee is Rs. There is no further fee for filling an appeal before State or National Commission. Reliefs granted under Consumer Protection Act: Refund of the product price paid by the customer and additional compensation for any damage if claimed.
Removal of defects which is proven to exist after conducting test on the material. The passed order might ask to remove or fix the damages. Compensation for mental or physical damage suffered while owning or using of the product.
Imposing a ban on the life threatening goods and their abomination from the market. Order of discontinuation of restrictive trade practice. The authority can impose permanent or conditional ban on the unfair service.
Payment of the cost of the product and litigation claimed by the aggrieved party. Time limit to file a case in consumer court: A complaint must be filled within two years from the date of action of deficiency or when the problem happened. How to appeal against consumer court order? How to file a consumer complaint online? Follow the steps described below- Step 1: Open the link mentioned above and fill up the form to file the complaint.
Step 2: You will receive a call from our legal team. Step 3: Your case will be analyzed by our legal expert. Step 4: The legal expert will send a notice to the service provider or the seller. Step 5: If the notice is ignored after a defined time, your case will be filed in the Consumer Court in person.
Step 6: We will assist you till the case is resolved. Why go for filing complaint online instead of offline: There are several advantages of lodging a complaint online- The whole process is time saving File your complaint from any device be it a mobile or a computer You can file the case from any location You will receive help from consumer complaint specialists of Online Legal India.
The loss suffered should be clearly stated in the consumer notice. The consumer has to take special care of serving the notice on the opposite party before initiating any legal action under the consumer protection Act. Once the period prescribed under the consumer notice is over, the next step of how to file a consumer complaint is to draft the complaint. Drafting of the consumer complaint is the next step of how to file a consumer complaint. A complaint should thus contain all the details of the goods and services.
Consumer complaint should also contain the value or the money paid against the goods and services. The complaint should also contain the nature of the deficiency and the losses being caused due to the deficiency. A complaint should also contain the specific mention about the notice served before instituting the complaint.
A copy of the consumer notice should also be attached along with the consumer complaint. The next step of how to file a consumer complaint is to prepare the index of the complaint. All the documents should be attached. At least five set of the entire complaint is to be prepared. The court fees based on the value of the complaint is to be attached along with the consumer complaint. The entire set of the complaint along with the documents is to be filed before the consumer forum. The court thereafter takes up the matter for decision.
We provide all online services for legal advice on all consumer matters. Drafting of consumer complaint on very nominal costs. Contact us for any such requirement. Respected Sir, I went to a Job consultancy on Nov and they asked me Fee for Job searching and I gave it then again they asked extra money after somedays and said there is another good job for me. And I paid and Its become Rs10, within days and not showed job. I called them every day and they not responded correctly and not showed job.
I went to there Office and no use. After 6 months I asked return my money. They gave a date and not returned money. And after some months they called me and Asked to help them for one Jobmela conducting.
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